Frequently Asked Questions
What is a Virtual Race?
Virtual races are just like traditional races with a medal, community and fun. But you can run, walk, hike, bike, skip or do cartwheels through your race...wherever you want, whenever you want, with whomever you want. Even on a treadmill!
How does it work?
How It Works - Register. Race. Reward.
1. Choose your race challenge from the Race / Events page
3. Complete the distance and most importantly, have FUN!!
4. Report your time.
5. We ship your your reward.
How soon will my medal ship?
We strive to ship all medal orders within 24-48 hours, except with respect to early registraions and pre-orders. Those medals usually do not ship until the first week that the race event official starts.
Can kids participate?
ABSOLUTELY!! In fact we encourage the whole family (Fur-Kids included) to get involved in getting healthy and challenging one another to make it fun and engaging.
What is the best way to track my time?
We encourage you to use your favorite activity tracker, whether it be a Fitbit, an Apple watch, or one of the many apps available for Android or Apple devices.
Can I partner with PEAK to help with my own virtual race event?
YOU BET!! We would love to partner with folks from the community to help raise funds through a virtual race. Please send an email to email@example.com, telling us a little about your charity or fundraising goal, your proposed event date, and the theme for your event. We set up the platform for registration, we help you design the medals, and we will even take care of shipping your orders. All you have to do is get everyone excited and advertise the heck out of your event!
I have a large group that would like to participate. Do you offer group discounts?
We sure do! Send us an email and we will send you a discount code.
Do I have to complete the race challenge all at once, or can I split it up?
You can complete it however you would like. That is the beauty of a virtual race. Only have time for 2 miles today? Thats perfectly fine! We just love that you are setting goals and moving towards them.
How will I know my medal has shipped?
We strive to be as communicative as possibe. When the label for your package is created, the shipping software sends an email notification to you with the tracking number for your package. Please check your Spam/Junk folder and/or allow firstname.lastname@example.org so that you will receive the notifications.