Question 1

What is a Virtual Race?

Accepted Answer

Virtual races are just like traditional races with a medal, community and fun. But you can run, walk, hike, bike, skip or do cartwheels through your race...wherever you want, whenever you want, with whomever you want.  Even on a treadmill!

Question 2

How does it work?

Accepted Answer

How It Works - Register.  Race.  Reward.
1.  Choose your race challenge from the Race / Events page
2.  Register
3.  Complete the distance and most importantly, have FUN!!
4.  Report your time. 
5.  We ship your your reward.

Question 3

How soon will my medal ship?

Accepted Answer

We strive to ship all medal orders within 24-48 hours, except with respect to early registraions and pre-orders.  Those medals usually do not ship until the first week that the race event official starts.

Question 4

How will I know my medal has shipped?

Accepted Answer

We strive to be as communicative as possibe.  When the label for your package is created, the shipping software sends an email notification to you with the tracking number for your package.  Please check your Spam/Junk folder and/or allow ship@pirateship.com so that you will receive the notifications.

Question 5

Can kids participate?

Accepted Answer

ABSOLUTELY!!    In fact we encourage the whole family (Fur-Kids included) to get involved in getting healthy and challenging one another to make it fun and engaging.

Question 6

What is the best way to track my time?

Accepted Answer

We encourage you to use your favorite activity tracker, whether it be a Fitbit, an Apple watch, or one of the many apps available for Android or Apple devices. 
 
We also ask that you download and use Charity Miles, a fitness app that turns your miles into money for charity.  Once downloaded, choose your favorite charity from their 40 charity partners, log/track your activity, and give back!

Question 7

I have a large group that would like to participate.  Do you offer group discounts?

Accepted Answer

We sure do!  Send us an email and we will send you a discount code.

Question 8

Do I have to complete the race challenge all at once, or can I split it up?"

Accepted Answer

You can complete it however you would like.  That is the beauty of a virtual race.  Only have time for 2 miles today?  Thats perfectly fine!  We just love that you are setting goals and moving towards them.

Question 9

Can I partner with PEAK to help with my own virtual race event?

Accepted Answer

YOU BET!!  We would love to partner with folks from the community to help raise funds through a virtual race.  Please send an email to peakvirtualraces@gmail.com, telling us a little about your charity or fundraising goal, your proposed event date, and the theme for your event.  We set up the platform for registration, we help you design the medals, and we will even take care of shipping your orders.  All you have to do is get everyone excited and advertise the heck out of your event! 
 
Please understand that due to set up, artwork design and production time for the medals, your event must be at least 45-60 days out for us to partner.

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